N. H. Trading Ltd is recruiting Customer Relationship Managers (CRM) across Bangladesh to support the nationwide implementation of Bangladesh Bank's Cashless Payment Ecosystem and Bangla QR technology, which came into operation from July 1, 2026, with the goal of contributing to a digital and cashless Bangladesh. The company is offering 200 positions for energetic, hardworking, honest and result-oriented candidates. The work location covers all districts and divisional cities across Bangladesh. This is a full-time, day-shift position with 8 working hours per day. Freshers are eligible to apply, while candidates with relevant field-level experience will receive preference.

The CRM will lead and supervise Customer Relationship Officer (CRO) teams, set targets, provide training and field support, develop customers and e-KYC accounts, monitor daily reports, conduct field visits, support merchant registration and Bangla QR activation, ensure account opening and document verification quality, solve field-level problems, evaluate team performance and promote digital payment services. Candidates should have strong communication, leadership, presentation, negotiation and problem-solving abilities, a customer-service mindset, willingness to work in target-based environments and readiness for regular fieldwork and travel. The salary is BDT 30,000 per month on a target-based basis or commission-based on a percentage basis, depending on qualifications and agreement. Attractive commissions, performance bonuses, incentives, training, career development and promotion opportunities are available.

Interested candidates must apply only through WhatsApp by sending their name, current district/area and the applied position name, Customer Relations Manager (CRM), to 01722-672901 or 01937-596696. Eligible candidates will be contacted sequentially with interview date, time and location; applicants are requested to wait patiently if responses take time due to high application volume. For interview, candidates must bring the original NID and 2 photocopies, photocopies of all educational certificates/mark sheets, 2 recent passport-size colour photographs, a Pubali Bank account number and the Customer User ID of the Pubali Bank Pi App. Contact is available from 10:00 AM to 6:00 PM, excluding prayer times, and urgent calls should be made only during office hours. The application deadline is August 16, 2026. The company's head office is N. H. TRADING LTD, Sharif Complex, 31/1, 10th Floor (lift up to 9th floor), Purana Paltan, Dhaka-1000. N. H. Trading Ltd states that it has no branch office, regional office, sub-office, representative office, recruitment centre or authorised sub-agent anywhere in Bangladesh and all recruitment activities are conducted only from its head office. Candidates must not pay any application, recruitment, training or other fees or make financial transactions with any person, agent or third party claiming to offer the job. N. H. Trading Ltd does not provide TA/DA, travel, accommodation, food or other interview-related expenses; all interview expenses are the candidate's responsibility.

• Educational qualification: Degree, Honours or Master's degree in any discipline. Educational requirements may be relaxed for experienced candidates.

• Freshers are eligible to apply.

• Experience in field-level work with bKash, Nagad, Rocket or other Mobile Financial Services (MFS) providers will be preferred.

• Candidates with field-level experience in banks, financial institutions, agent banking, digital financial services, sales, marketing or customer service will receive preference.

• Special preference will be given to candidates experienced in team management, merchant acquisition, e-KYC, account opening, Bangla QR and expansion of digital payment services.

• Strong communication and relationship-building skills with customers, merchants and organisations are required.

• Ability to explain different services clearly, simply and confidently.

• Leadership, communication, presentation, negotiation and problem-solving skills are required.

• Ability and willingness to work in a target-based environment.

• Polite, service-oriented, responsible and capable of working effectively as part of a team.

• Willingness to work regularly in the field and travel as required.

• Genuine interest, positive attitude and strong commitment to expanding Bangladesh Bank's Cashless Payment Ecosystem and Bangla QR technology.

• Lead, manage and supervise the Customer Relationship Officer (CRO) team working in the assigned area.

• Set targets for CROs and provide training, coaching and field support to help them achieve their targets.

• Regularly assist and train CROs in acquiring new customers and opening new e-KYC accounts.

• Collect, analyse and evaluate daily activity reports from CROs and take necessary corrective or follow-up actions.

• Conduct regular field visits to monitor agent points, merchants and customer activities and collect real-time field information.

• Explain the benefits and usage of Bangladesh Bank's Cashless Payment Ecosystem and Bangla QR to businesses and organisations.

• Play an effective role in registering new merchants, activating Bangla QR and expanding digital payment services.

• Ensure quality standards for account opening, e-KYC completion, document verification and service delivery.

• Resolve field-level problems quickly and escalate matters to senior management when necessary.

• Evaluate team performance through weekly and monthly meetings and establish future action plans.

• Motivate the team to achieve the organisation's business goals and ensure high-quality customer service.

• Salary: BDT 30,000 per month on a target-based basis, or percentage-based commission compensation depending on qualifications and agreement.

• Attractive commission opportunities.

• Performance bonuses and incentives.

• Promotion opportunities based on qualifications and work performance.

• Regular training and career development opportunities.

• Full-time employment with 8 working hours per day and Day Shift.

• Nationwide work opportunity across all districts and divisional cities in Bangladesh.

• Opportunity to contribute to digital and cashless payment expansion through Cashless Payment Ecosystem and Bangla QR initiatives.

N. H. Trading Ltd is recruiting Customer Relationship Managers (CRM) across Bangladesh to support the nationwide implementation of Bangladesh Bank's Cashless Payment Ecosystem and Bangla QR technology, which came into operation from July 1, 2026, with the goal of contributing to a digital and cashless Bangladesh. The company is offering 200 positions for energetic, hardworking, honest and result-oriented candidates. The work location covers all districts and divisional cities across Bangladesh. This is a full-time, day-shift position with 8 working hours per day. Freshers are eligible to apply, while candidates with relevant field-level experience will receive preference.

The CRM will lead and supervise Customer Relationship Officer (CRO) teams, set targets, provide training and field support, develop customers and e-KYC accounts, monitor daily reports, conduct field visits, support merchant registration and Bangla QR activation, ensure account opening and document verification quality, solve field-level problems, evaluate team performance and promote digital payment services. Candidates should have strong communication, leadership, presentation, negotiation and problem-solving abilities, a customer-service mindset, willingness to work in target-based environments and readiness for regular fieldwork and travel. The salary is BDT 30,000 per month on a target-based basis or commission-based on a percentage basis, depending on qualifications and agreement. Attractive commissions, performance bonuses, incentives, training, career development and promotion opportunities are available.

Interested candidates must apply only through WhatsApp by sending their name, current district/area and the applied position name, Customer Relations Manager (CRM), to 01722-672901 or 01937-596696. Eligible candidates will be contacted sequentially with interview date, time and location; applicants are requested to wait patiently if responses take time due to high application volume. For interview, candidates must bring the original NID and 2 photocopies, photocopies of all educational certificates/mark sheets, 2 recent passport-size colour photographs, a Pubali Bank account number and the Customer User ID of the Pubali Bank Pi App. Contact is available from 10:00 AM to 6:00 PM, excluding prayer times, and urgent calls should be made only during office hours. The application deadline is August 16, 2026. The company's head office is N. H. TRADING LTD, Sharif Complex, 31/1, 10th Floor (lift up to 9th floor), Purana Paltan, Dhaka-1000. N. H. Trading Ltd states that it has no branch office, regional office, sub-office, representative office, recruitment centre or authorised sub-agent anywhere in Bangladesh and all recruitment activities are conducted only from its head office. Candidates must not pay any application, recruitment, training or other fees or make financial transactions with any person, agent or third party claiming to offer the job. N. H. Trading Ltd does not provide TA/DA, travel, accommodation, food or other interview-related expenses; all interview expenses are the candidate's responsibility.

• Educational qualification: Degree, Honours or Master's degree in any discipline. Educational requirements may be relaxed for experienced candidates.

• Freshers are eligible to apply.

• Experience in field-level work with bKash, Nagad, Rocket or other Mobile Financial Services (MFS) providers will be preferred.

• Candidates with field-level experience in banks, financial institutions, agent banking, digital financial services, sales, marketing or customer service will receive preference.

• Special preference will be given to candidates experienced in team management, merchant acquisition, e-KYC, account opening, Bangla QR and expansion of digital payment services.

• Strong communication and relationship-building skills with customers, merchants and organisations are required.

• Ability to explain different services clearly, simply and confidently.

• Leadership, communication, presentation, negotiation and problem-solving skills are required.

• Ability and willingness to work in a target-based environment.

• Polite, service-oriented, responsible and capable of working effectively as part of a team.

• Willingness to work regularly in the field and travel as required.

• Genuine interest, positive attitude and strong commitment to expanding Bangladesh Bank's Cashless Payment Ecosystem and Bangla QR technology.

• Lead, manage and supervise the Customer Relationship Officer (CRO) team working in the assigned area.

• Set targets for CROs and provide training, coaching and field support to help them achieve their targets.

• Regularly assist and train CROs in acquiring new customers and opening new e-KYC accounts.

• Collect, analyse and evaluate daily activity reports from CROs and take necessary corrective or follow-up actions.

• Conduct regular field visits to monitor agent points, merchants and customer activities and collect real-time field information.

• Explain the benefits and usage of Bangladesh Bank's Cashless Payment Ecosystem and Bangla QR to businesses and organisations.

• Play an effective role in registering new merchants, activating Bangla QR and expanding digital payment services.

• Ensure quality standards for account opening, e-KYC completion, document verification and service delivery.

• Resolve field-level problems quickly and escalate matters to senior management when necessary.

• Evaluate team performance through weekly and monthly meetings and establish future action plans.

• Motivate the team to achieve the organisation's business goals and ensure high-quality customer service.

• Salary: BDT 30,000 per month on a target-based basis, or percentage-based commission compensation depending on qualifications and agreement.

• Attractive commission opportunities.

• Performance bonuses and incentives.

• Promotion opportunities based on qualifications and work performance.

• Regular training and career development opportunities.

• Full-time employment with 8 working hours per day and Day Shift.

• Nationwide work opportunity across all districts and divisional cities in Bangladesh.

• Opportunity to contribute to digital and cashless payment expansion through Cashless Payment Ecosystem and Bangla QR initiatives.